Frequently Asked Question

Shipping

  • How can I track my order?
  •  In the billing section of your profile, you will see a link to be able to track your order.

  • Which company will be shipping my products?
  •  SkinAu uses DHL to skip their products because of their speed and reliability.

  • How long will it take for my products to be delivered?
  •  Delivery from Australia to the UK takes 3 working days. Please contact us as soon as possible if you have not received your product in 3 days.

  • How much does shipping cost?
  •  Shipping costs £9.95 to the UK.