Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following Terms and Conditions of Use ("Terms"), which together with our Privacy Policy, govern skinau.com's relationship with you in relation to your use of this website.

"Us", "Our" and "We/we", "Skin Au" refers to Company Pty Ltd and its website skinau.com

"Website" means skinau.com

"You/you" and "your" refers to you as purchaser of our products, or person using our website.

 

SKIN CARE DISCLAIMER

This website and the information contained on it does not offer medical treatments, advice or attempt to diagnose or treat any skin problem or any skin condition. All products should be used as directed on the product container. As everyone has different skin and conditions which can react to an allergen at any given time, any product could cause a negative skin reaction. We are not responsible if such a reaction should occur as a result of any consumer using our products. If you develop a skin sensitivity to any product, stop using it immediately and consult your physician. Remember, you should never use new products on broken or irritated skin and discontinue using any product that causes any of the following: redness, scaling, itching, burning, soreness, blisters or other similar reactions.

You should not rely solely on the information contained in this website as it does not purport to be comprehensive or specific to your personal needs or requirements. Please contact us if you require a list of product ingredients for any of our products. Ultimately it is the responsibility of the consumer to research product information. And if you are uncertain, check with your health practitioner prior to using any of our products.

This disclaimer does not seek to exclude any warranties implied by law which may not lawfully be excluded.

 

REFUNDS AND RETURNS

We offer a refund if you change your mind or wish to exchange any product within 7 days of your receipt of your purchase. It must be unopened and in the original packaging accompanied by your receipt. You must ensure we receive the products and please note that return shipping is at your cost. Once we receive the returned products, we will replace or provide a refund in accordance with your request. We cannot offer an exchange or refund for any opened or used products.

If we have made an error on your order, we will reimburse you for any return shipping costs.

We handle all returns and process refunds in accordance with the Australian Consumer Law. Our liability for our products is limited to: the supplying of the products or services to you again; the replacement of the products; or the payment of the cost of having the products or services supplied to you again.

 

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that skinau.com is not legally responsible for any direct, indirect, consequential or incidental loss, injury or damage you might suffer related to your use of the website, whether from errors or from omissions in our information, any products or services we offer or from any other use of the website. Your use of any information, materials or services on or through this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Our liability is limited to cost of the products or services last purchased by you.

 

YOUR PRIVACY

At skinau.com, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. skinau.com respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

 

AMENDMENT OF TERMS AND WEBSITE CONTENT

We reserve the right to change, modify, add or remove portions of these terms, any content or appearance of the website at any time without notice. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and skinau.com's rights and obligations to each other.

 

USE OF WEBSITE AND SERVICES

We make no warranty that the website services will meet your requirements or be available on an uninterrupted, secure or error-free basis. We will do our best endeavors to ensure the website is always available and virus free but from time-to-time, and in some instances, this may not be the case as it may be out of our immediate control. We will notify you if the website becomes unavailable for any lengthy and unusual time period.

You agree and acknowledge that the website uses third party vendors and hosting partners to provide the necessary software, hardware, service and storage.

You agree you will not transmit any viruses, malware, worms, etc. of any kind and that you will not upload, post, host or transmit unsolicited material or messages to the website.

 

DISCLOSURE OF YOUR INFORMATION

skinau.com may be required, in certain circumstances, to disclose information in good faith and where we are required to do so in the following circumstances: by law or by any court; to enforce our terms and conditions of sale; or to protect the rights, property or safety of skinau.com , its directors, employees, contractors or any third parties.

 

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

All custom graphics, icons, logos and service names are registered trademarks, copyright, trade or service marks of skinau.com. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

All other trademarks or service marks within this website are the property of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, and/or our name.

You are solely responsible for obtaining written permission before re-using any copyrighted material that is available on this website. Any unauthorized use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

We expressly reserve all copyright and trademark in our website and in all documents and information on our website and reserves the right to take action against you if you breach any of these terms.

 

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and skinau.com concerning your use and access to skinau.com's website and your use and access to the products, services and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

 

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of [insert state] and Australia. If there is a dispute between you and skinau.com that results in litigation then you must submit to the jurisdiction of the courts of [insert state].